Cancellation

You may cancel a subscription before the next renewal date to stop future recurring charges.

Cancellation applies to future billing periods and does not automatically create a refund for the current paid period.

Refund requests

Refund requests are reviewed under our internal refund rules and the specific circumstances of the order, payment status, and service usage.

Submitting a refund request does not guarantee approval, and we do not promise unconditional refunds.

Renewal and service continuity

If a renewal payment fails or a subscription is canceled, future service continuation may stop when the paid period ends.

If a refund is granted, access, credits, or related entitlements may be reduced or reversed where appropriate.